Call the practice to arrange an appointment or book online:
Monday to Friday 8am to 4:30pm
Medical services we offer
Aged Care residents on a weekly basis.
On site Pathology
Care Plans for patients with Chronic diseases (Health assessments)
Drivers License Medicals
Drug and Alcohol screening
Skin Checks - Cryotherapy
Spirometry (lung function test)
Immunisation and Travel Advice
Mine Health Assessments
Mental Health Care Plans
Pregnancy test and care
Well Women and Men’s Health Checks
Management of Personal Health Information
The practice has strict guidelines on confidentiality, patient consent, consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information. It adheres to the The National Privacy Principles Act and the Health Records and Information Act.
Your Doctor or the Practice Nurse will attempt to contact you immediately via contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment.
NON URGENT RESULTS
The Nurse will contact you via phone to advise that you need to make an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment.
If your results are NORMAL we will Not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
At no time are results provided to you over the phone due to confidentiality laws.
Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment.
Confidential information is not included in these letters). All personal information is stored on a program specific, encrypted computer data base
The practice is committed to supporting the doctors, nurses and administration staff to participate in on-going education.
Please ring (08) 9655 2202 for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.
TELEPHONE AND ELECTRONIC COMMUNICATION
Electronic Communication is available via email at firstname.lastname@example.org All personal email is stored on a program specific encrypted computer data base system. Any emails or phone calls addressed to clinical staff will be forwarded to the appropriate physician and returned with a phone call.
If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:
The Health and Disability Services Complaints Office (HaDSCO)
GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583
Staff at Lancelin Medical Centre
Dr William Chapman - Family Physician, Skin Cancer, Sports Medicine, Recreational Dive Licenses, Family Contraception (all forms) and Minor Procedures.